Provider News Feed

Read the latest news and information from MCNA for our Iowa Dental Wellness Plan providers.

MCNA's Provider Portal Tutorial Videos

Posted: June 30, 2020

We invite your office to explore our companion series of tutorial videos that guide users through the primary functions of our powerful Provider Portal. Please click here to learn more and get started today!

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Posted: June 16, 2020

On June 9, 2020, the U.S. Department of Health and Human Services (HHS) announced that they will move forward with the addition of support specific to Medicaid and CHIP program providers to be considered for financial assistance. Dentists are being considered as critical providers for funding within this program. Please click here to read important information about this opportunity.

AAPD Checklist for Resumption of Active Practice

Posted: May 5, 2020

The American Academy of Pediatric Dentistry (AAPD) has released a Practice Checklist meant to help dental offices address significant areas of practice that may need attention prior to resumption of pre-pandemic levels of care. Please click here to review this guidance from the AAPD.


Posted: April 28, 2020

In response to the COVID-19 emergency crisis, Iowa Medicaid is permitting the use of teledentistry effective March 13, 2020, as a safe and effective way for members to receive evaluative services remotely via telephone or videoconference. Please click here to view guidance for the use of teledentistry services.

ADA Resources on COVID-19

Posted: April 22, 2020

The American Dental Association (ADA) has released interim guidance for the screening of patients to identify COVID-19 infection, and methods to minimize the risk of transmission. Please click here to review these recommended resources.

Health Alert: Coronavirus

Posted: March 11, 2020

We encourage your office to continue to be vigilant and proactively evaluate all patients for possible coronavirus disease 2019 (COVID-19) infection. Please click here to read an important provider bulletin from MCNA.

Electronic Claims Submissions

Posted: January 7, 2020

Effective February 1, 2020, MCNA will begin implementing the new mandatory electronic billing requirement for all MCNA DWP enrolled dental providers, as instructed by the Iowa Medicaid Enterprise (IME). Click here to read more about this important programmatic change.

Dental Wellness Plan Changes

Posted: July 26, 2019

The Iowa Medicaid Enterprise (IME) has made several important changes to the design of the Dental Wellness Plan (DWP), which went into effect on July 1, 2019. MCNA has also made some significant changes to claims submission requirements. Click here to learn more about these changes and how they affect your office.

Updates to MCNA's Provider Manual

Posted: July 15, 2019

A new version of the Iowa Dental Wellness Plan Provider Manual is now available. Updates are effective July 1, 2019. Please download a copy of the Provider Manual directly at

Provider Quick Reference Guide

Posted: February 12, 2019

A new provider quick reference guide is available for your office, which lists important contact and other plan information. Please download your copy at