Provider News Feed

Read the latest news and information from MCNA for our Iowa Dental Wellness Plan providers.


Dental Details Newsletter: Fall 2023

Posted: October 3, 2023

The Fall 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • New Clinical Practice Guidelines
  • MCNA's Member Education Goals and Resources
  • Strategies to Improve Communication with Patients
  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

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New Clinical Practice Guidelines Now Available

Posted: July 20, 2023

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be download from the Support and Downloads page in the Provider Portal, or from MCNA's website.


Two-Factor Authentication

Posted: June 27, 2023

As of June 27, 2023, two-factor authentication (2FA) is now required to log in to your Provider Portal account. This step adds an extra layer of security and helps to prevent unauthorized access. Please read our FAQ and step-by-step guide to learn more.


Dental Details Newsletter: Summer 2023

Posted: June 26, 2023

The Summer 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Compliance with Marketing Guidelines
  • New on Portal: Patient Control Number Field
  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.


Coming soon: Changes to Provider Portal Login

Posted: June 20, 2023

We are making a change to the way you access your Provider Portal account to add an extra layer of security and prevent unauthorized access. Starting the evening of June 27, two-factor authentication (2FA) will be a required step when you log in. Please read our FAQ to learn more.


Updates to MCNA's Provider Manual

Posted: June 15, 2023

A new version of the Iowa Dental Wellness Plan Provider Manual is now available. You can download a copy of the new Provider Manual directly at https://manuals.mcna.net/iowa.


Dental Details Newsletter: Spring 2023

Posted: March 24, 2023

The Spring 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Resources to Guide You Through MCNA's Provider Portal
  • Provider Question of the Quarter
  • Case Management Assistance from MCNA

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.


New Portal Feature Now Available!

Posted: March 22, 2023

MCNA's Provider Portal has been updated to include a new option for adding a Patient Control Number generated by your office to claims, pre-authorizations, and referrals as additional information. Please click here to learn more and get started using this new feature.


Happy National Dentist Day!

Posted: March 3, 2023

Our sincerest thanks for the excellent dental care you continue to provide to our members. Your dedication to their oral health and well-being throughout all of the challenges during the Public Health Emergency over the past couple of years has truly made a difference! Thank you for making them SMILE! Remember, you can always rely on our dedicated PR team for support when you need it. Please don't hesitate to contact us!


Fee Schedule Increase

Posted: September 30, 2022

We are excited to share with you that we have increased MCNA's fee schedule to a minimum of 110% of the state Medicaid fee schedule. This increased fee schedule for all services is effective for dates of service starting October 1, 2022. Please click here to read more and learn about additional value based provider incentive payments available to you.