Provider News Feed

Read the latest news and information from MCNA for our Iowa Dental Wellness Plan providers.


Important Notice for Your Office

Posted: March 20, 2024

Claims clearinghouse Change Healthcare recently experienced a cyber security issue that may have affected your practice's ability to submit patient claims and prior authorizations. Claims received through alternative methods will result in timely processing and payment. Please read our provider bulletin to learn more.

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Happy National Dentist's Day from MCNA!

Posted: March 5, 2024

The spring months are a great time to celebrate dental professionals. March 6th is National Dentist’s Day, and the second week of April is Dental Hygienists’ Week. On behalf of MCNA, thank you for the great dental care you provide and the positive impact you make on oral health in your community.


Reporting Missed Appointments to MCNA

Posted: February 22, 2024

MCNA is excited to announce an enhancement to our system that allows providers to report when a member has missed a dental appointment. With this enhancement, MCNA continues to support your practice in the reduction of missed appointments. Read our provider bulletin to find out how. 


New Clinical Practice Guidelines Now Available

Posted: January 31, 2024

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be downloaded from the "Support and Downloads" page in the Provider Portal, or from MCNA's website.


2024 CDT Changes

Posted: January 31, 2024

MCNA would like to inform you about changes to CDT service codes and their nomenclature that may affect your office. The American Dental Association’s (ADA’s) updates to service codes for 2024 went into effect on January 1, 2024. Please read our provider bulletin to learn more. 


Updates to MCNA’s Provider Manual

Posted: December 7, 2023

A new version of the Iowa Dental Wellness Plan Provider Manual went into effect on November 7, 2023. Please read our provider bulletin for more information. You can download a copy of the new Provider Manual directly at https://manuals.mcna.net/iowa.


Dental Details Newsletter: Winter 2023

Posted: December 4, 2023

The Winter 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Holiday Greetings from MCNA
  • Anxiety Reduction Tips for Your Office
  • Strategies to Improve Dental Recall Appointments
  • MCNA's Quality Improvement Program
  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.


Updates to MCNA's Provider Manual

Posted: November 7, 2023

A new version of the Iowa Dental Wellness Plan Provider Manual is now available. A list of the changes included in this version is available in the Revision History located near the front of the manual. You can download a copy of the new Provider Manual directly at https://manuals.mcna.net/iowa.


Dental Details Newsletter: Fall 2023

Posted: October 3, 2023

The Fall 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • New Clinical Practice Guidelines
  • MCNA's Member Education Goals and Resources
  • Strategies to Improve Communication with Patients
  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.


New Clinical Practice Guidelines Now Available

Posted: July 20, 2023

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be download from the Support and Downloads page in the Provider Portal, or from MCNA's website.